Add email subscribers to your status page

Public status pages can collect email subscribers. Each subscription goes through double opt-in (the visitor must click the link in a confirmation email) and includes per-message unsubscribe.

Steps

1. •

   Enable subscriptions on the page

   Open the page in the builder. In the access settings, ensure Allow subscriptions is on. The setting is on by default but can be turned off per page.

2. •

   Add the Subscribe block

   In the page builder, drag the Subscribe block onto the canvas. The block renders an email signup field on the public page; visitors who submit an email receive a confirmation message.

3. •

   Verify with a test subscription

   From the published page, submit a real email you control. Check the inbox for a confirmation email. Click the confirm link. The subscriber row's confirmed_at is set; future incidents fire notifications to this address.

4. •

   Verify unsubscribe

   Click the unsubscribe link from any received email. The row's unsubscribed_at is set. Future events skip the recipient. The link is idempotent: re-clicking does nothing.

Filtering

Subscribers can opt into specific services or metrics rather than the full page. The Subscribe block exposes a checkbox list when at least one service has been added to the page; the chosen scopes write to subscriber_filters.

Programmatic export

The console Customers > Subscribers page supports CSV export for an org's full active list. Useful when migrating between systems or generating opt-in audit trails.