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Status pages run in public access mode by default. The password mode requires a shared password before the page renders. Use it for internal-only or partner-only views that do not need per-customer scoping. Requires a Starter plan or higher.

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Steps

1

Switch the page to password mode

Open the page in the console, then Access. Set:
  • Mode: Password.
  • Password: a shared secret you will distribute to authorised visitors.
Save. The page now redirects unauthenticated visitors to an unlock form.
2

Distribute the password

Share the password through the channel that already gates access to the audience (e.g. a partner portal, an internal wiki, a signed email).
3

Rotate the password

Open the page’s access settings and update the password. Existing unlock cookies invalidate at rotation, and visitors must re-enter the new password.

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Behaviour

  • The unlock cookie is named observer-page-access-<page-id>.
  • The cookie is signed against the current password hash. Rotating the password invalidates outstanding cookies.
  • Cookie lifetime is one hour. After expiry, visitors re-enter the password.
When to use a stronger modePasswords are appropriate for low-stakes gating. To give each viewer their own sign-in that you can revoke per person, use sign-in protected pages (Google, Microsoft, or your own identity provider). For per-customer views or signed JWT access, use JWT-scoped access or customer-scoped pages.