ObserverCloud

Observer

Cloud control plane

Observer is a status page platform that treats metrics as the source of truth. An open-source agent runs inside your network, reads from Prometheus / HTTP / TCP / DNS / TLS-cert probes, evaluates verdicts locally against your threshold rules, and pushes only the result to Observer Cloud. The cloud renders the status page, evaluates SLOs against rolling error budgets, dispatches webhooks, and exposes a public REST API.

This tab covers cloud-side concerns. The Observer Agent tab is the data-plane reference, and the API tab is the auto-generated REST docs.

TutorialYour first status pageConfigure a status page from scratch in five steps.Start here How-toDefine a manual metricWhen PromQL isn't an option, post status directly via the API.Start here ConceptMetrics, not pingsWhy Observer reads from real telemetry instead of polling endpoints.Start here

Concepts

How Observer works Why metrics, not pings SLOs and error budgets Customer scopes Thresholds and dwell Observer availability Incidents and metrics Manual metrics Incident SLO impact

Quickstart

Define your first metric Define your first metric (HTTP probe)Define your first SLO Publish your first status page File your first incident Schedule your first maintenance Add email subscribers to your status page

Guides

Configure outbound webhooks Serve a status page on your own domain Password-protect a status page Configure JWT-scoped access Configure customer-scoped pages Use multiple metric sources Customise the status page theme Define a manual metric Create incidents via API Auto-incident creation Migrate from Statuspage

Reference

Plans and quotas Webhook payload reference Audit log events Threshold operators Incident and maintenance lifecycle Subscriber notification events RSS / Atom feed reference

Troubleshooting

Status page renders blank Metric shows no data Webhook deliveries failing SSO not working